You can now access a variety of services online without having to phone or visit the surgery. Our online services are quick, easy and convenient to use from a smartphone, tablet or computer. They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.
Getting started with the NHS App
Find out who can use the NHS App or log in using a web browser. You can also find out how to set up your account, log in and prove who you are to get full access.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines
- book and manage coronavirus (COVID-19) vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
Before proving who you are, you can use the NHS App to:
- search trusted NHS information and advice on hundreds of conditions and treatments
- find NHS services near you
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
You can register for online services with SystmOnline if you do not want to use the NHS App. SystmOnline is available for patients aged 16 or over. Request access to SystmOnline.
If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.
NHS England – easy read guides to GP online services
NHS England: videos about using GP online services
The Patient Responsibility
We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.
Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.