If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
We make every effort to make the surgery accessible for all our patients. There is access through the main door to the stairs and lifts. We also have a wheelchair available for use in surgery should one be required.
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of an induction loop within the building that can be used.
If you require an Interpreter to be available for your consultation at the Surgery, we can arrange this for you, please speak to our Reception Team prior to your appointment, who can arrange this. We also have a facility on this website to translate the information as required to a language of your choice. If you are unable to read the website we have a facility called Browsealoud which enables you to have the contents of the site read to you.
The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.
Disabled parking – Blue badge scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
- British Deaf Association
- British Sign Language Healthy Mind
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- Blind in Business
- British Blind Sport
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.