Update 13/05/2017 re IT systems
As you maybe aware, NHS IT systems have been affected by the suspected 'cyber attack' that has been reported in the national news.
The surgery's IT systems have been switched off while the situation is investigated. This will inevitably impact on the running of the surgery. In particular there will be delays in processing prescription requests.
We ask for your assistance and that you only contact the surgery if you have an urgent medical need.
We will update this message regularly as we receive new information regarding this situation.
Spa Surgery and a number of other local GP practices have partnered with MASTA (Medical Advisory Service for Travellers Abroad) to provide a specialist Travel Health service for our patients and patients in Harrogate, Knaresborough and the surrounding area.
The Travel Clinic is an accessible, expert service located on the ground floor of the Mowbray Square Medical Centre, Mowbray Square, Harrogate, HG1 5AR. Vaccines available free of charge on the NHS will remain free of charge*. Non NHS vaccines that were charged privately previously, will continue to be charged privately.
To book an appointment please:
• visit the MASTA website Click Here. You can use the vaccine checker on the website prior to your appointment to identify possible vaccination requirements for your trip.
• alternatively call MASTA on 0330 100 4156. This number is charged at local rate.
A full range of travel health vaccinations, anti-malarials and retail products are available at the clinic.
Clinic opening Times:
- Monday 8am - 4pm
- Tuesday 8am - 6pm
- Wednesday 8am - 4pm
- Thursday 12noon - 8pm
- Friday 8am - 4pm
- Saturday 8am - 4pm
* (where booked at least 48 hours in advance of the appointment date / for patients registered at participating practices)
Letter from a Patient
Please find below a heartfelt letter from the dad of one of our patients. He wanted us to share his experience when his baby daughter became very ill so that parents can be aware of the symptoms to watch for and how important it is to follow advice from healthcare professionals.
Having an ill child can be a very scary experience. If you understand more about the illness it can help you to feel more in control... you can download a very helpful booklet from the following website www.whenshouldiworry.com which gives information about common infections in normally healthy children. You can also find a link to the booklet on our website on the ‘family health’ page.
Letter from Parent
Online Services have changed
Access to Online Services have changed, please read or print our patient information leaflet to find out more;
Online Services Information Leaflet
If you do not already have access to online services but would like to register, please print and compete the appropriate application form and return it to the surgery with the necessary photographic ID
Over 16s Online Services Registration Form
Parental Proxy Application for children aged 0 - 10 years
Please note: Online services and Proxy online services are not available for children aged 11 - 16 years.
Surgery Closed for Training
The Surgery will be closed at the following times for Training:
Tuesday 20th June 2017 - closed from 1.00pm
New Vaccinations for Children
This year there have been changes to the vaccination schedule with the introduction of the Men B and Men ACWY vaccines.
Private Vaccines: Unfortunately, it has been widely reported, there is a national shortage of the vaccination Bexsero (against Men B) and as such we are unable to obtain a private supply. We would, therefore, recommend that parents wishing to vaccinate privately keep in touch with the larger private clinics who will most likely be the first to obtain stock when it becomes available.
This supply issue does not affect our younger patients currently being or due to be vaccinated against Men B as part of the NHS Vaccination Programme.
To find out more about the vaccines and read the eligibility criteria please click on the link below:
Vaccination schedule age checklist
Local Bus Service to Mowbray Square Medical Centre
Connexions buses run the X4 service from Harrogate Bus Station to Harrogate Hospital & Wedderburn via Westmoreland Street every hour from 9:45 - 3:45. Click on the link below to view the X4 Timetable
X4 Bus timetable
New Paperless Prescription Service - Electronic Prescribing
If you receive regular repeat prescriptions and collect your medication from the same pharmacy for most of the time you may wish to consider this new service. You should continue to order your repeat prescriptions in the usual way but the surgery will send the prescription electronically to the pharmacy you have nominated so there is no need for a paper prescription.
You can then go straight to the pharmacy to collect your medication saving you a journey to the surgery. The pharmacist will print a copy of your medication and any messages or reminders from your doctor about medication reviews so it is important that you check this and book an appointment if asked to before your next prescription is due.
Click Here For Information Leaflet
Accountable/Named GP For All Patients
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP (identified as your usual GP on your medical records).
Please note there is no need to telephone the practice, it is for information only. Please feel free to ask the reception staff when you next visit the Surgery who your named doctor is.
Our named Accountable GP's at the practice are:- Dr S Greenwood, Dr M D Hammatt, Dr S K I Hay, Dr J Kirby, Dr E L Maw, Dr M J Prowse, Dr D S Saeedi, Dr E R Scott, Dr J K Shacklock, Dr C J Wright, Dr A K Handley and Dr E Goldstein.
Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable effort to accommodate this request.
Having a Named Accountable GP does not prevent you seeing any other doctor in the practice.
IBD Service – Flare Line
Harrogate Hospital has set up a “Flare Line” which is now active. This will allow prompt access to a specialist clinician and urgent review in the outpatient setting where necessary and is for patients who are going through an active flare up. The flare line is a voicemail service where patients are encouraged to leave their name, hospital number, contact number and a brief summary of their current symptoms for a return call. Patients can leave a voicemail message on Mondays, Wednesdays & Fridays between 2.30pm and 3.30pm on 01423 555 3223
Outside of these times, if patient’s symptoms require urgent attention they should contact their own GP or if symptoms are severe / life threating to attend local A&E Department.
Harrogate Hospital have developed a web page on the trust internet on which patients will find useful links to Crohn’s Colitis UK & IBD Passport - https://www.hdft.nhs.uk/services/gastroenterology/ibd/
Do you suffer from Arthritis or other long term pain
Are you interested in participating in a research study to understand a link between the weather and pain. If, 'yes', please follow the link:- Cloudy Poster