You are entitled to completely confidential help and advice from all members of staff: reception staff, doctors and nurses.
Can your doctor keep your secret?
All our staff (doctors, nurses and receptionists) have a professional code which means that even if you are under 16 you have the same right to confidentiality as adults.
We will not pass on any information about your visit to anyone unless we feel you are in serious danger (a very rare situation) and even then we would always discuss this with you first.
We have five nurses who are female and a male health care assistant. If you wish, you can ask to see a male or female doctor. If you would like to bring a family member or friend to your appointment - fine!
Very occasionally you may need an 'intimate examination'. We will always discuss this with you first. You have the choice to refuse this, come back another time or attend another clinic. If you decide to have the examination we will offer you a chaperone (another member of staff -usually a nurse- to attend, if you wish).
Common Health Problems
These are some common problems that may affect you and you may wish to discuss with one of our team:
- Skin problems
- Period problems
- Family/relationship problems
- Stress/low mood
- School/college problems - exams/work/bullying
- Lifestyle: weight/eating/diet
- Lumps and bumps: skin, testicles, breasts or vagina
- Peer pressure - being encouraged to do something by your friends that you don't feel happy about
- Worries about alcohol/smoking/using drugs
- Having sex/safe sex/contraception/sexually transmitted infections (STIs)
- (We can help with all contraception, including emergency contraception, including if you are under 16)
- Free condoms are available - please make an appointment for the nurse
- Sexuality - straight or gay?
Where else can I go for help?
Some teenagers are worried about going to the doctor's surgery for help. We hope this information will make it easier for you to see us but if you prefer, there are many other places you can get confidential help and advice:
- Parent or family member
Can be surprisingly helpful and are often more aware than you might think. We may encourage you to discuss your problem with your parent(s) but only if you are happy to. We will not pass on any information to them ourselves, even if you are under 16.
- School nurse
Contact her through your school
- Yor Sexual Health Clinic
- For free & confidential advice and help on Contraception, Sexually transmitted infection
NHS 111 Tel: 111 (24 hours)
NHS information and advice service, providing advice and details of medical services including where to go for emergency contraception.
Here are some excellent websites and phone lines you can start with. Websites will contain links to others.
Teenage Girls: http://www.nhs.uk/livewell/teengirls/Pages/teengirlshome.aspx
Teenage Boys: http://www.nhs.uk/livewell/teenboys/Pages/Teenboyshome.aspx
General for teenagers:
If you have any ideas that might improve our service to you, we have a suggestion box at reception. You could also talk to the reception staff or Practice Manager.
Compass BUZZ is launching a new innovative text messaging service called BUZZ US for young people aged 11-18. Young people across North Yorkshire will be able to text 07520631168 regarding any Mental Health and Wellbeing issues and receive advice, support and signposting from one of our Wellbeing Workers.
Please see attached for further information:- Compass BUZZ